Privacy Policy

Last Updated: 1/15/2026

At CrowdFina, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide directly to us, including:

  • Name, email address, phone number
  • Date of birth and identification documents (for KYC verification)
  • Financial information (bank account details, payment information)
  • Investment preferences and risk tolerance
  • Communication preferences

1.2 Automatically Collected Information

We automatically collect certain information when you use our platform:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, clicks)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our services
  • To process transactions and manage your investments
  • To verify your identity and comply with legal obligations (KYC/AML)
  • To communicate with you about your account and our services
  • To improve our platform and develop new features
  • To send marketing communications (with your consent)
  • To detect and prevent fraud and security issues

3. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who assist in operating our platform
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • With Your Consent: When you explicitly authorize us to share your information

4. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@crowdfina.com

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Financial records are typically retained for 7 years as required by law.

7. Cookies

We use cookies and similar technologies to enhance your experience. For more information, please see our Cookies Policy.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@crowdfina.com

Data Protection Officer: dpo@crowdfina.com

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